Privacy Policy
We are glad to have you here and would like to provide you with some essential information
regarding our commitment to data security and privacy.
Please check this section
regularly, as the policy may undergo changes or updates. Any significant changes to this
policy will be notified.
In addition to this policy, please refer to our Cookie
Policy.
Who We Are
We, the International Friendship Association, located at Drumul Gura Caliței, No. 4-32, Sector 3, Bucharest, are the owners of the Amikeco application and the websites www.amikeco.ro and web.amikeco.ro.
Use of the Websites and Application
Accessing or using any part/function of the application/website means that you agree to accept and comply with the terms, conditions, and policies mentioned and/or available via hyperlinks, and that you are at least of legal age according to applicable national laws. If you do not accept the terms, conditions, and policies outlined in this document, you should not continue to access the websites and/or use our application.
Where We Collect Data About You
In general, the personal data we collect is provided by you via email, through the websites
or application, or through social media networks.
Additionally, when you interact
with us on social media (e.g., like, share, comments, reviews, etc.), we will inevitably
have access to information about you, especially data that you have made public on your
social media profile.
How We Use Personal Data
Find below the purposes for which we process your personal data, the people who have access to your data, and how we store it.
1. When You Interact With Us Through the Contact Channels Available on the Website or Social Media
If you interact with us using the contact information available in the contact form, or if you interact with us through the messenger functions of social media (e.g., feedback, inquiries, information requests, etc.), we will use your contact data and the information you provide to offer you information and offers regarding our services, to resolve the reported situation, to assess customer satisfaction, and to continuously improve the services we offer.
| Personal Data | Name, surname, phone number, email address, data you have made public on your social media profile, and any other data you voluntarily send to us. |
| Legal Basis for Processing |
|
| With Whom We May Share Your Data |
We will disclose your personal data only to the extent necessary to achieve the intended purpose. We have taken all necessary measures to ensure that even external service providers with access to your data have implemented physical, electronic, and managerial security measures to protect the data. |
| How Long We Will Store Data | We will not keep communications older than one year from the date of the last
interaction in our database. Data transmitted through social media will be stored by those platforms according to their own policies. |
| Where Data is Stored | Data recorded through Amikeco will be stored on the hosting provider's servers
located in the European Union. Data transmitted through social media will be stored by those platforms according to their own policies. Data that we download locally will be stored on our secure local and cloud servers. |
2. When You Interact With Our Content on Social Media or Share Information Through Amikeco
Whenever you interact with us through our social media accounts (e.g., comments, likes, shares, reviews, etc.), we will have access to the publicly available information on your profiles.
| Personal Data | Name, image, any publicly accessible information in your social media profiles, or voluntarily communicated by you. |
| Legal Basis for Processing | We process your data to take steps at your request prior to entering into a contract (Art. 6/1/b of Regulation (EU) 2016/679) or in our legitimate interest (Art. 6/1/f GDPR) to respond to any questions, complaints, or recommendations you send to us, to improve our services and customer experience, and in our legitimate interest to keep you informed about Amikeco's news that may interest you. |
| With Whom We May Share Your Data |
We will disclose your personal data only to the extent necessary to achieve the intended purpose. We have taken all necessary measures to ensure that even external service providers with access to your data have implemented physical, electronic, and managerial security measures to protect the data. |
| How Long We Will Store Data | Data shared with social media platforms will be stored by them according to their own policies. |
| Where Data is Stored | Data recorded through Amikeco will be stored on the hosting provider's servers
located in the European Union. Data transmitted through social media will be stored by those platforms according to their own policies. Data that we download locally will be stored on our secure local and cloud servers. |
3. Using Social Plugin Interaction
Amikeco and social media platforms (as joint controllers) are responsible for processing active display data (e.g., cookie IDs) when an Amikeco user interacts with social networks through embedded buttons and widgets.
| Personal Data | Name, image, any publicly accessible information in your social media profiles, or voluntarily communicated by you. |
| Legal Basis for Processing | We will process your data in pursuit of our legitimate interest in facilitating easy content sharing from our platform (Art. 6/1/f of Regulation (EU) 2016/679). |
| With Whom We May Share Your Data |
We will disclose your personal data only to the extent necessary to achieve the intended purpose. We have taken all necessary measures to ensure that even external service providers with access to your data have implemented physical, electronic, and managerial security measures to protect the data. |
| How Long We Will Store Data | Data shared with social media platforms will be stored by them according to their own policies. |
| Where Data is Stored | Data recorded through Amikeco will be stored on the hosting provider's servers
located in the European Union. Data transmitted through social media will be stored by those platforms according to their own policies. Data that we download locally will be stored on our secure local and cloud servers. |
4. Facilitating Easy and Pleasant Navigation When Accessing the Amikeco Website or Application
When you access our website, we collect data about you via online identifiers (cookies and
IP), which are stored in log files.
We use this information to design our websites
and application in a way that better meets our users' needs. Additionally, we might use your
IP address to help diagnose any server malfunctions and to efficiently manage Amikeco
projects, analyze trends, track visitor movements, and gather general demographic
information to help identify visitor preferences.
| Personal Data | Internet Protocol (IP), general location of the computer, device (country level), website browsing history, timestamp, request/action. |
| Legal Basis for Processing |
|
| With Whom We May Share Your Data |
We will disclose your personal data only to the extent necessary to achieve the intended purpose. We have taken all necessary measures to ensure that even external service providers with access to your data have implemented physical, electronic, and managerial security measures to protect the data. |
| How Long We Will Store Data | There are session cookies and persistent cookies. If session cookies are deleted when the browser is closed, persistent cookies can have a different lifespan, depending on their purpose. |
| Where Data is Stored | Data is stored on Google's/Facebook's servers located in the European Union or the USA. |
Are the Data Collected and Processed by Amikeco Safe?
Amikeco takes great care to protect your data and applies appropriate technical and
organizational measures to ensure the security of personal data processing, corresponding to
the risks and categories of protected data. It particularly protects data against
unauthorized sharing, access by unauthorized persons, unlawful processing, and against
alteration, loss, damage, or destruction of the data.
However, remember that,
unfortunately, no data transmission is 100% secure.
If you suspect that your
data's confidentiality has been breached, please contact us immediately at:
contact@amikeco.ro
Important: After the data retention
period expires, your data will be deleted. If we believe that this data could help us
improve product or service quality, we will continue to use this data only after
irreversible anonymization.
Links to Other Websites
Amikeco may contain links to other websites that are not owned or controlled by us. Please note that we are not responsible for the privacy practices of other websites or third parties. We encourage you to be aware when leaving Amikeco and to read the privacy policies of each project that might collect personal information.
Processing of Minor's Data
Amikeco is not intended for and does not knowingly collect information from minors under 18 years of age through its websites or application. Accessing and using them by minors represents implicit consent by the legal guardian in the minor's browsing under their care. Additionally, if we discover that a minor has used Amikeco without the legal representative's approval, we will delete all personal data about them.
International Transfers of Personal Data
Amikeco does not intend to share personal data with partners operating outside the European
Economic Area ("EEA"), except for social media platforms or search engines (Facebook,
Google), which, although they have headquarters in the EU, store information in data centers
in the USA. We will take all necessary measures to ensure that these transfers occur
according to the applicable data protection regulations.
If, in pursuit of our
business interests or to offer a better user experience by integrating new features, we need
to transfer data outside the European Economic Area, we will notify you and update this
policy accordingly.
Your Legal Rights
As a data subject, you have specific legal rights concerning your personal data that we
collect and process. Amikeco respects these rights and ensures that it takes your interests
into account.
- Withdrawal of Consent: If processing is based on your consent, you can withdraw your consent for that processing at any time.
- Rectification of Data: If you notice that we have incorrect personal data, you can request rectification of the personal data relating to you. We make reasonable efforts to keep the personal data we use continuously, and which we possess or control, accurate, complete, current, and relevant, based on the latest information available to us.
-
Restriction of Processing: If you are in one of the following
situations, you can request us to restrict the processing of your data:
- You dispute the accuracy of the personal data for the period required for us to verify its accuracy.
- The processing is unlawful, and you request restricting processing rather than deleting the personal data.
- We no longer need your personal data, but you need it for establishing, exercising, or defending a right.
- You object to the further processing of personal data (see the right to object below);
- Access to Your Data: You can request information about the personal data we hold about you, including information on which categories of data, what they are used for, where we collected them from if not directly from you, and to whom they have been disclosed, if applicable. You can obtain a free copy containing the personal data we hold about you. We reserve the right to charge a reasonable fee for abusive requests.
- Right to Data Portability: Upon request, we will transfer your personal data to another operator, where technically feasible, provided that the processing is necessary for the execution of a contract. Rather than receiving a copy of your personal data, you can request that we transfer the data directly to another operator specified by you.
-
Right to Erasure: You can request us to erase personal data if:
- Your data is no longer necessary for the purposes for which it was processed;
- You object to further processing of personal data (see the right to object below);
- The personal data has been unlawfully processed;
- You withdraw your consent on which the processing was based.
Except when processing is required:
- To fulfill a legal obligation requiring the processing of those data by us;
- Particularly for legal requirements regarding data retention periods;
- To establish, exercise, or defend a legal right.
- Right to Object: You can object at any time to the processing of your personal data due to your specific situation. In this case, we will no longer process the personal data unless we can demonstrate compelling, legitimate reasons and a major interest in processing or for establishing, exercising, or defending a right. When you object to the processing, please specify whether you would like the erasure or restriction of the personal data.
- Right to File a Complaint: In case of a presumed violation of applicable privacy legislation, you can file a complaint with the data protection authority: ANSPDCP Complaints.
Important Things to Remember!
Time Frame: We will attempt to resolve your request within 30 days.
However, the time frame may be extended due to specific legal reasons or the complexity of
the request.
Restriction on Access: In some situations, we might not be able to grant
you access to all or part of the personal data due to legal restrictions. If we deny your
access request, we will communicate the reason for refusal.
Inability to Identify: In some cases, we might not be able to identify the
personal data due to a lack of identification elements provided in the request you send us.
If you do not provide additional information that allows us to identify you, we will not be
able to comply with your request to exercise the legal rights described in this section.
Exercising Your Legal Rights
To exercise your legal rights, please contact us in writing via email at contact@amikeco.ro.
This version was updated on 13.11.2023.